OUR COMMITMENT TO PRIVACY

Catholic Family Services of Hamilton knows that you care how information about you is used and shared, and we appreciate you trusting that we will do so carefully and sensibly. To better protect your privacy, we provide this Privacy Policy explaining our online information practices and the choices you can make about the way your information is collected and used on this website. The information below explains our policy regarding your privacy.

DEFINING PERSONAL INFORMATION

Personal information is information about an identifiable individual as defined, from time to time, in applicable Canadian (including federal, provincial and territorial) privacy legislation. This includes any information that can be used to distinguish, identify or contact a specific individual. An individual’s opinions or beliefs, as well as facts about, or related to, the individual may also be considered personal information. Business contact information and certain publicly available information, such as names, addresses and telephone numbers as published in telephone directories, may not be considered personal information. Where an individual uses his or her home contact information as business contact information as well, we consider the contact information provided to be business contact information, and therefore may not be subject to the same level of protection as personal information.

THE WAY WE USE INFORMATION

When you supply information about yourself for a specific purpose, we use the information for only that purpose (such as to provide the service or information you have requested). For example, you may be asked to give us individual information to receive information, to make a donation, or to apply for a job. We do not share this information with outside parties except to the extent necessary to complete that specific purpose.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Catholic Family Services does not sell, rent, give-away or share its e-mail addresses or other information with outside sources.

Should any material changes be made to the ways in which we use personally identifiable information, Catholic Family Services will take commercially reasonable measures to obtain e-mail consent from you. We will also post the changes to our use of personally identifiable information on our site at least 30 days prior to a change.

OUR COMMITMENT TO DATA SECURITY

Personally identifiable information is stored on our server and is not publicly accessible. Further, personally identifiable information is only accessed by Catholic Family Services  personnel on a “need to know” basis. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Additionally, sensitive data such as credit card numbers are encrypted using SSL and other industry standard measures, to provide an additional level of security.

CHOICE/OPT-OUT

If you have registered to receive e-mail communications from us and later change your mind, you may contact us to have your name removed from our distribution lists. You have the following options to do this:

You can send an e-mail to: admin@cfshw.com
You can send mail to the following address:

HOW DOES THIS SITE USE COOKIES?

Cookies are simple text files stored by your web browser that provide a method of distinguishing among visitors to the website. Catholic Family Services of Hamilton uses cookies to identify your browser as you visit pages on the Catholic Family Services of Hamilton website. Cookies created on your computer by using our website do not contain personally identifiable information and do not compromise your privacy or security. Cookies allow Catholic Family Services of Hamilton to gather anonymous information and to provide more relevant, targeted content as you visit other websites online.

LEGAL DISCLAIMER

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with legal process served on Catholic Family Services of Hamilton.

MAIL FROM CATHOLIC FAMILY SERVICES 

If you ever wish to adjust the mail you receive from Catholic Family Services, we will take care of our request immediately. Email us at admin@cfshw.com or call at (905) 527-3823. Please note that it can take six to eight weeks for changes to take full effect since we plan our mailings in advance to save costs.